Frequently asked questions

Every piece is pre-loved and hand-inspected before it is listed. Condition notes are included on the product page, and anything notable is called out there.

Each listing shows the size on the garment label. Because sizing varies by brand, compare it with something you already own when you are deciding.

Orders are typically processed within 1–3 business days. You will receive tracking once your order is on its way.

Yes. Shipping is free on U.S. orders over $35. Shipping for other orders is calculated at checkout.

Pre-loved pieces are generally final sale. If an item arrives significantly different from its description, email us within 3 days of delivery so we can help.